Due to the nature of food products, returns are generally not accepted once an order has been delivered.

However, a replacement or refund may be considered under the following circumstances:

• The product was damaged during transit.
• An incorrect product was delivered.
• The package was tampered with prior to delivery.
• An item is missing from the order.

To submit a request, customers must contact us within 48 hours of delivery and provide clear photographs of the product, packaging, and invoice.

All claims will be reviewed by our team. Decisions regarding replacements or refunds will be made at the sole discretion of Millets Square.